To secure your reservation, we require a deposit payment equal to 50% of your total nightly room charge at the time of booking. The remaining balance is due 30 days prior to arrival. We accept all major credit cards, and personal checks.
** All reservations made within 30 days of arrival are due in full at the time of booking.**
We understand life happens, and the best laid plans do not always play out as intended. With our limited rental season and only five cottages on offer, we ask for a 30 day notice should you need to cancel your reservation. This will ensure a full refund of any deposit payment made, less a $50 processing fee (per cottage).
Any cancellation, or reservation modification that reduces the number of nights originally booked, made between 14 and 30 days of arrival will be refunded at 50% of any deposit payment made, less a $50 processing fee (per cottage).
Any cancellation, or reservation modification that reduces the number of nights originally booked, made within 14 days of arrival will not be refunded, and any deposit payment made will be forfeited in full.
There are no refunds for early departures, late arrivals, or missed ferry boats.
Check-in begins at 3:00 pm . If planning to arrive after 6:00 pm, please let us know in advance so we can plan ahead for your arrival. Always consult the Washington Island ferry schedule prior to your trip for any scheduling changes.
Check-out is by 10:00 am.
Maximum occupancy in any cottage is TWO persons (adults only). Each cottage has one queen bed. Cottages do not have pull-out couches. Please do not bring inflatable/portable beds, air mattresses, or sleeping bags to accommodate more than two persons. If you arrive with more than two people in your party, we will ask you to reserve another cottage (subject to availability).
If we have reason to believe more than two guests are occupying one cottage, all guests, including those registered, will be asked to leave the property immediately with no refunds given.
Only registered guests are allowed in the cottages, and on the property. Parties, reunions, events, or any form of group celebrations are not allowed without prior approval.
For the health, safety, and enjoyment of our guests, we do not allow pets in the cottages, or on the property grounds. Please do not bring your pet with the intention to leave them in your car. That is not fair to the pet, or other guests. Pet is defined as dog, cat, bird, or exotic animal.
We ask that when your stay ends, you leave your cottage and the grounds clean and undamaged. This includes your cottage (inside and out), as well as the furnishings. We reserve the right to charge guests for any excessive cleaning above and beyond the normal usage for your allotted stay. In addition, we reserve the right to charge for any damage caused by guests.
Please refrain from using self-tanners during your stay as it permanently stains the bedding. In addition, we ask that essential oils are used with care as their scent, while enjoyable to some, can linger for the next guests by attaching to fabrics and draperies. Thank you for understanding.
Finally, trash receptacles are located on the side access road. We ask that guests dispose of their trash prior to departure.
During the hours of 9:00 pm and 8:00 am we ask that guests be respectful and courteous of fellow guests by keeping noise levels down. This includes music and loud outside conversations. Although part of the commercial district, our cottages are located in an area with residential homes in close proximity. We ask that guests do not disturb or offend our immediate neighbors. Thank you for understanding.
For the comfort and enjoyment of our guests, smoking is not permitted in the cottages, or on the property grounds. This includes electronic or e-cigarettes.
** If it is determined a guest has smoked inside the cottage, a $200 cleaning fee will be imposed. This is to cover the excessive time needed to deep clean the cottage using an ozone machine (minimum 4-hour down time), and launder all fabrics in the cottage. **
For those bringing a bicycle or electronic bike, we ask they NOT be kept inside the cottages. This is to ensure no scratches, marks, or damages are made to the front door, interior walls, or flooring. Each cottage is equipped with a small outdoor bike rack. We ask that guests use these racks, our secure storage shed (ask for details), or their own vehicle for bike storage.
If you forget your bike lock or helmet, just ask. We have extras of both.
For the safety of our guests, hazardous materials, including but not limited to, fireworks and flammable items, are not allowed in the cottages, or on the property grounds. This includes inside your vehicle. Offending guests will be asked to leave the property immediately, and will not receive a refund.
For the safety of our guests, firearms are not allowed in the cottages, or on the property grounds. This includes inside your vehicle. Offending guests will be asked to leave the property and will not receive a refund.
Proper identification will be required at check-in. The minimum age to reserve a cottage is 21 years.
** Please note polices are subject to change without notice. Thank you. **